Protection of human safety and health and the environment will come first, no matter how urgent the job, project, or commercial interest. Our goal and commitment is to use superior standards and policies for the benefit of everyone who is a part of our operations or lives in the communities in which we operate. These principles are the foundation of our safety and environmental policies at Amarillo Natural Gas.
For public-safety reasons, most pipelines are buried several feet underground. To make pipelines easier to locate and identify, Amarillo Natural Gas installs markers near reads and highways, at railroad and river crossings, above ground piping and at other locations along our rights of way. These markers show a pipeline's approximate location and provide emergency-contact telephone numbers and product transported. Not all buried lines have markers. Therefore, prior to performing excavating activities as simple as planting a tree, installation of landscaping, building a fence, installing a swimming pool or installation of a mailbox, contact Call Before You Dig at 811.
Natural gas pipeline leaks or failures are rare, but an informed public can help prevent emergencies and minimize potential damage or injury in the unlikely event of an accident by knowing how to recognize and report pipeline problems.
SIGHT: A dense fog, mist, or white cloud. Bubbling in water and creeks or blowing dust and discolored or dying vegetation.
SMELL: Natural Gas is natural odorless, so a rotten egg order is added to aid in leak detection.
SOUND: Whistling, hissing, or roaring noise.
What NOT to do...
DO NOT touch, breath, or make contact with the leak.
DO NOT light a match, turn on or off light switches, use a home phone or cell phone or do anything that may create a spark.
DO NOT attempt to extinguish any natural gas fire.
DO NOT attempt to operate any valves.
What to DO...
DO leave the home, building or area of any suspected leak.
DO call 911 once safely out of the area.
DO warn others to stay out of the area.